Here's the thing

Let’s talk about cell phones. Recently my iPhone decided to shit the bed. So like a good Verizon customer I went to the store, they said they would mail me a replacement. They did but no one had to sign for it, so for about two hours there was just an iPhone sitting in the hall of my apartment. Which to me is bullshit, this is an item that had I not had insurance would have cost me $500, was just sitting in the cold dirty hallway. Then I decided to activate it which is supposed to happen on its own once you insert your sim card and turn your phone on. It didn't work, so I tried again and again and nothing. They told me to call them, which you can’t do if your cell phone doesn't work.

 After about an hour I found the live chat section on their website, then half an hour later the guy I was talking to get my phone to work. Which yay was amazing, except it used up all of my data and now I have a lovely overage charge. So for a few hours it work perfectly, then all of a sudden the wifi stopped working and my phone kept freezing. I had to reset it about 6 times and it still didn’t work. Then I decided to fuck it and just leave it. Now about 12 hours later, it can get wifi for about 5 mins at a time and the phone keeps freezing. So now I have to drive to Massena to go to the only official Verizon store and get another replacement and go through all this shit again. Hopefully they won’t sent me another broken one. The last time this happened my mother made someone cry and I got a free phone, so here’s hoping.